Cookie Policy
Last updated: February 1, 2026
1. What Are Cookies
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, to provide a better user experience, and to supply information to the owners of the site. Cookies may be set by the website you are visiting ("first-party cookies") or by third-party services that appear on the page ("third-party cookies").
This Cookie Policy explains how Raccomando B.V. ("Raccomando", "we", "us", or "our") uses cookies and similar tracking technologies on our website and platform. This policy should be read together with our Privacy Policy, which provides further details on how we process personal data. By continuing to use our website after being presented with the cookie notice, you consent to the use of cookies as described in this policy.
2. Strictly Necessary Cookies
These cookies are essential for the operation of our website and platform. They enable core functionality such as user authentication, session management, security features, and load balancing. Without these cookies, the Services cannot function properly. Because these cookies are strictly necessary, they do not require your consent under the ePrivacy Directive and Dutch Telecommunicatiewet.
Examples include session cookies that keep you logged in as you navigate between pages, CSRF tokens that protect against cross-site request forgery attacks, and cookies that remember your cookie consent preferences. These cookies are typically set in response to actions you take on the site, such as logging in or filling out a form. They are usually deleted when you close your browser (session cookies) or persist for a short, defined period (up to 30 days).
3. Analytics and Performance Cookies
We use analytics cookies to understand how visitors interact with our website, which pages are most popular, and how users navigate through the site. This information helps us improve the performance and design of our Services. We use privacy-focused analytics tools that are configured to anonymize IP addresses and do not create cross-site user profiles.
These cookies collect aggregated, statistical information such as page view counts, average session duration, bounce rates, and traffic sources. The data collected is used solely for internal analysis and is not shared with third parties for advertising purposes. Analytics cookies are placed only after you have given your explicit consent through our cookie banner. You may withdraw your consent at any time by adjusting your cookie preferences.
4. Functional and Preference Cookies
Functional cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have integrated into our pages. These cookies remember your preferences, such as your preferred language, region, dashboard layout, and notification settings, so that you do not have to re-enter them each time you visit.
If you do not allow these cookies, some or all of these personalization features may not function correctly. Functional cookies typically have a longer lifespan than session cookies and may persist for up to 12 months. Like analytics cookies, functional cookies that are not strictly necessary are placed only with your consent. We do not use any marketing, advertising, or social media tracking cookies on our platform.
5. Managing Your Cookie Preferences
When you first visit our website, a cookie consent banner is displayed allowing you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of our website. Additionally, most web browsers allow you to control cookies through their settings. You can set your browser to block cookies, delete existing cookies, or notify you when a cookie is being set.
Please note that blocking or deleting certain cookies may impact your ability to use some features of our Services. For more information about how to manage cookies in your specific browser, please consult your browser's help documentation. You can also visit www.allaboutcookies.org or www.youronlinechoices.eu for comprehensive information on managing cookies and your online privacy rights within the European Union.
6. Updates and Contact Information
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you through our cookie consent banner or by email. We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
If you have any questions about our use of cookies or this Cookie Policy, please contact us at: Raccomando B.V., Herengracht 500, 1017 CB Amsterdam, the Netherlands. Email: privacy@raccomando.com. You may also contact our Data Protection Officer at the same address. If you believe that our use of cookies infringes your rights, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).